YK GLOBAL SOLUTION – Privacy Policy

Welcome to YK GLOBAL SOLUTION. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website https://www.ykglobalsolution.com and related services, including purchases, repairs, customer inquiries, and browsing activities.

Information We Collect

A. Information You Provide to Us

We may collect the following personal data:

• Name, phone number, email address
• Billing and shipping address
• Order details and payment confirmations
• Account credentials (if registered)
• Product repair and service details
• Messages, reviews, or communications you send to us

B. Automatically Collected Data

When you use our site, we may gather:

• IP address and browser information
• Device type and OS
• Pages viewed and interaction timestamps
• Cookies and similar tracking data

C. Third-Party Information

We may receive information from:

• Shopify (eCommerce platform)
• Payment gateways (for payment processing)
• Analytics and advertising partners

How We Use Your Information

• Order Fulfillment & Repairs: Process orders, repairs, returns, and service requests.
• Customer Support: Address your inquiries and technical concerns.
• Account Management: Maintain your profile, history, and preferences.
• Marketing: Send promotional emails or SMS with your consent.
• Security & Prevention: Monitor for fraud, misuse, or threats.
• Website Optimization: Improve site performance and user experience.

Cookies & Tracking Tools

We use cookies and similar tools to:

• Remember your preferences and login
• Understand how users interact with our site
• Customize your experience and offers

You can manage or disable cookies via your browser settings.

Information Sharing

We may share your personal data with:

• Service providers (e.g., shipping, payment processors, repair vendors)
• Marketing and analytics tools (e.g., Shopify, Meta, Google)
• Legal authorities (when required by law)
• Business partners in case of mergers or restructuring

We do not sell your data. Data may be shared for personalized advertising only if you’ve consented.

User-Generated Content

Content such as reviews or testimonials submitted to public areas of our site becomes visible to other users. Please do not share sensitive information publicly.

Data Security & Retention

We implement industry-standard safeguards to protect your data. However, no method is 100% secure. We retain your data only as long as needed for the purposes listed.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect their data. If discovered, such data will be promptly deleted.

Third-Party Links

Our site may contain links to third-party websites. These are not governed by our policy. Please review their privacy policies separately.

Your Privacy Rights

Depending on your location, you may have rights to:

• Access or correct your data
• Request deletion
• Object to or restrict data processing
• Withdraw consent

To exercise your rights, contact us at: support@ykglobalsolution.com

Contact Us

For questions or concerns about this Privacy Policy:

YK GLOBAL SOLUTION
Email: support@ykglobalsolution.com
Website: https://www.ykglobalsolution.com
Phone: +6016-3719850

We may update this policy periodically. Please check this page regularly to stay informed.